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Anna
Anna is Ellie's mother, known only through a letter Ellie carries and a few remarks from people who knew her. You can read her letter, the Note from mom artifact, from Ellie's backpack at the start of Lakeside Resort.
Buckley
Buckley is the dog at Tommy's hydroelectric dam in Jackson County. You meet him in Tommy's Dam outside the generator building as Tommy walks Joel to his office, and Joel can stop to pet him.
Corporal "Dickhead"
Corporal "Dickhead" is the nickname Ellie and Riley give a FEDRA officer at the Boston military boarding school. He is only talked about in Left Behind, as the man who took their water guns away.
Danny
Danny is one of the two guards of Ish's community in the Pittsburgh sewers. You learn about him from the Kid's drawing, found in the sewer nursery during The Suburbs.
Drew Beckwith
Drew Beckwith is the dead pharmacist Ellie finds in Left Behind, locked in the American Princess store at the Colorado Mountain Plaza. You need the Pharmacy key from his body in Back in a Flash to open the drugstore and keep going.
Eugene Ellis
Private Eugene Ellis is a soldier from a FEDRA helicopter crew that crashed at the Colorado Mountain Plaza. In Left Behind, Ellie pieces together his story from his captain's notes and his own recordings while searching the mall for a medical kit for Joel.
Frank
Frank is Bill's former partner in Lincoln. You learn about him in Bill's Town through the Note from Frank, and he also turns up earlier in The Outskirts as the contact named in a smuggler's note.
Ish
Ish is a survivor you never meet in person: you learn his story from a trail of notes in The Suburbs, from his wrecked fishing boat on the riverbank to the sewer camp he built under Pittsburgh. Picking up his notes in order tells how one lonely man built, and lost, a community.
Jeremy
Jeremy is a FEDRA soldier in Pittsburgh, mentioned in the Lost Hill note you can find in the Pittsburgh chapter. A squadmate writes that Jeremy and a soldier named Pam were left behind when the hunters took Troy Hill.
Jerry Anderson
Jerry Anderson is the lead doctor of the Fireflies at St. Mary's Hospital in Salt Lake City, the man in charge of their research into a cure. You only meet him near the end of the game, in the chapter The Firefly Lab, and his part in the story is best discovered by playing it.
Jimmy Cooper
He is the first infected you see in the game, during the outbreak night in Hometown.
Joe Warren
Joe Warren is the only named bloater in the game. He lurks in the spore-filled lower floors of the dormitory at the University of Eastern Colorado, and you have to kill him to collect Warren's Firefly pendant in The University.
Kari
Kari is a Firefly surgical assistant at Saint Mary's Hospital in Salt Lake City. You meet her in the operating room at the end of The Firefly Lab, where she is helping the surgeon Jerry Anderson.
Kyle
Kyle is a father from the Pittsburgh suburbs who joined Ish's community in the sewers. In The Suburbs you learn his story from the Looting note and the Cornered note, and Ish mentions him in the Rain catcher note.
Larry Caulfield
Chief Warrant Officer Larry Caulfield is a member of the FEDRA helicopter crew that crashed at the Colorado Mountain Plaza. In Left Behind, Ellie learns what happened to him from Captain Regan Francis's notes.
Laura Brown
Laura Brown is the partner of the dead pharmacist in Left Behind. Ellie finds a photo strip of the couple with a note from Laura on the back, the Pharmacist's note, in the American Princess store during Back in a Flash.
Malick
Malick is a tough in the Boston slums who tries to block Joel's path in The Quarantine Zone. Tess knows him and sends him back to his seat with a single word.
Mark
Mark is a Boston quarantine zone resident who is only talked about. In The Quarantine Zone, Joel can overhear Ronnie telling a friend that soldiers caught Mark using fake ration cards.
Mastros
Captain Mastros is the senior FEDRA officer left in the Pittsburgh quarantine zone. He appears only in two artifacts from the Pittsburgh chapter: the Abandon zone note he wrote and the Mob attack note about him.
Regan Francis
Captain Regan Francis is the medical officer who commanded the FEDRA helicopter crew that crashed at the Colorado Mountain Plaza. Most of the Left Behind artifacts in Colorado are her reports and recordings, which Ellie finds while hunting for supplies to save Joel.
Ronnie
Ronnie is a short-tempered Boston quarantine zone resident Joel passes near a checkpoint in The Quarantine Zone. If you stop to listen, he is gossiping about his friend Mark, and he snaps at Joel for staring.
Rose Graham
Rose Graham is the KATX Channel 2 News reporter Sarah watches on Joel's bedroom TV in Hometown. Her live report from downtown Austin is the first real sign that the riots are something worse.
Sean Brendon
Warrant Officer Sean Brendon is the pilot of the FEDRA helicopter that crashed at the Colorado Mountain Plaza. In Left Behind, Ellie finds his body in the wreck while searching for a medical kit, and he is named in the captain's notes.
Seth
Seth is a Jackson resident on guard duty at the hydroelectric dam in Tommy's Dam. He is the man beside Tommy on the wall, rifle trained on Joel and Ellie, when they first reach the gate.